Senior Director Business Operations, Head of Programs

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

As a Senior Director Business Operations, Head of Programs you are ultimately responsible for the successful delivery of client projects and internal business improvement initiatives. You will oversee the day-to-day operations of the program management team, ensuring that programs and departments work together in a successful, organized, and efficient way to deliver client specifications while meeting financial commitments of the company.

Responsibilities for this role include but are not limited to: 

• Successfully work across internal functions, program teams, and with outside partners and suppliers to deliver complex projects and ensure the business operations run smoothly.
• Develop innovative business solutions and define the best practices for project deliveries for the future.
• Analyze, assess, recommend, and implement solutions to complex business problems to drive best value for customers and shareholders.
• Recommend and operate strategies that have a direct impact on the long-term success of the business.
• Work with teams to establish new processes, systems, solutions, and products using conceptualization, reasoning and collaboration.
• Develop clear management plans (e.g., communications, risk, etc.) to successfully execute the business.
• Manage and support the program teams cost and schedule performance throughout the delivery of the contracts.
• Partner with the sales and business development organization to create strategies and repeatable business models that deliver new and profitable growth to the company.
• Manage and support client contracts to ensure the company meets its obligations.
• Partner with legal to develop win-win contract management strategies.

Requirements:

• Bachelor’s degree in engineering, business or a related field, with a minimum of 15 years related experience in the aerospace and defense industry or government contracting environment.
• Demonstrated experience managing program management teams to deliver and sustain projects and programs.
• Demonstrated experience directly managing multi-year programs.
• Excellent problem solving and critical thinking skills and self-starter nature.
• Experience with technology acquisition and integration into the company portfolio.
• Demonstrated experience with red-programs and turnarounds.
• Working knowledge of Firm Fixed Priced, Cost Reimbursable, and Time and Material contracting structures in FAR based programs.
• Strong communication skills and ability to report complex business concepts internally and externally at C-suite and senior leadership levels.
• Ability and willingness to work in a highly collaborative environment and in promoting a teamwork mentality during times of transformation.
• Strong leadership skills with the ability to lead in a distributed environment.
• Knowledge of proposal development process for large government contracts.
• Travel is expected to be approximately 25% of the time.
• US citizenship is required.

Preferred:

• Master’s degree in business or a related management field.
• Working knowledge of business development, marketing, and sales in the global market.
• Ability to communicate and work closely with C-suite leadership to drive business initiatives and integration activities.
• Strong track record of delivering integration outcomes and gm savings.