Marketing Operations Coordinator

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. 

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Must reside within Maryland, N.VA or S. PA as some travel to the Corporate HQ in central MD will be required. 

Salary Range: $60-65,000 annually 

Job Summary: Reporting to the Marketing Director, the Marketing Operations Coordinator is a critical utility player, tasked with keeping project details accurate and deliverables on time for our patients and internal customers. The right candidate will have comfort and aptitude for combining “right brain” and “left brain” thinking and will bring a keen eye for detail and outstanding organizational skills.  You will synthesize inputs from your marketing team colleagues as well as stakeholders across a 25-brand footprint to continually update, coordinate, and communicate data and project tasks. Although previous experience with graphic design will be helpful, this role is primarily administrative in nature, and the best candidate will have a proven track record juggling multiple projects and have patience for repetitive, highly detailed organizational projects.

You will join a small but mighty high-performance marketing team with a high degree of passion and drive to fuel our growing organization.  You will be a great cultural fit if you are kind, have a growth mindset, and have a genuine desire to pitch in and add value wherever it’s needed.

Duties/Responsibilities:

• Intake and process inbound marketing requests from colleagues across the 25-brand organization
• Document project to-dos using Basecamp project management software and assign and/or perform tasks to successfully complete them
• Communicate with stakeholders before, during, and after projects
• Supervise daily operations of vendors (e.g. print fulfillment and in-clinic screen advertising), collaborating with team members to monitor progress.
• Coordinate various marketing projects, including strategic initiatives and ad-hoc requests.
• Intake and organize data to keep third party and proprietary platforms updated and accurate
• Coordinate reputation management responses and necessary adjustments on public sites
• Maintain accurate email lists using HubSpot
• Assemble and send routine email communications using Hubspot
• Assist in event planning and coordination
• Assist with planning, posting, and coordination of social media content and routine website updates
• Establish and maintain an outreach cadence to major insurers to request updates to insurance directory listings
• Organize marketing steps required for provider departures
• Perform support duties including but not limited to:
  • Database management
  • Office and acquisition requests
  • Shipping of marketing materials and goods when necessary
• Other duties as assigned

Required Skills/Abilities:

• Demonstrates a strong work ethic, motivation, and eagerness to acquire comprehensive marketing knowledge.
• Strong written communication skills
• Proficiency with Microsoft Excel
• Capable of efficiently managing multiple projects simultaneously while maintaining organization.
• Familiarity with email marketing systems, particularly HubSpot, is beneficial.
• Exemplifies meticulous attention to detail.
• Keen understanding of B2C marketing trends is advantageous.

Education and Experience:

• 1-2 years’ experience in a marketing operations or other relevant role
• Bachelor’s degree in marketing or communications is strongly preferred

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

• Medical, Dental & Vision insurance – effective 1^st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1^st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products