Director of Digital Merchandising

Director of Digital Merchandising 
Step into a leadership role at one of the world’s largest distributors, where your vision and expertise will shape the future of our digital merchandising strategies across all online touchpoints. As the Director of Digital Merchandising, you will lead a dynamic team of digital merchandisers to deliver exceptional online shopping experiences that drive engagement, conversions, and brand loyalty.

This is a pivotal role where you’ll oversee the execution and optimization of digital merchandising strategies, ensuring the seamless integration of product assortment, content, and personalization across our e-commerce platforms. You’ll also drive innovation and best practices in data analysis, A/B testing, and customer-centric merchandising strategies, while mentoring and developing your team to elevate the digital shopping experience.

The ideal candidate is a strategic thinker with a strong data-driven mindset, excellent leadership skills, and a deep understanding of digital merchandising. You will play a critical role in shaping our digital presence, driving team performance, and creating a best-in-class user experience for customers across all digital channels. This position is not eligible for US visa sponsorship.

Key Responsibilities:

• Leadership & Team Management: Lead, mentor, and develop a high-performing team of Digital Merchandisers. Foster a collaborative, results-oriented culture that drives continuous improvement and innovation.
• Strategic Direction & Execution: Develop and execute a comprehensive digital merchandising strategy that aligns with broader e-commerce goals, optimizing product assortment, site navigation, and user experience.
• Data-Driven Decision Making: Drive a data-first approach to merchandising by analyzing performance metrics, user behavior, and market trends to optimize product visibility, conversion rates, and overall sales.
• Cross-Functional Collaboration: Work closely with key teams (e.g., Digital Marketing, Product, UX/UI, Analytics) to ensure seamless integration of digital merchandising efforts across the business.
• Performance Analysis & Reporting: Oversee the tracking and analysis of key merchandising metrics, providing actionable insights and recommendations to improve product presentation, search functionality, and conversion rates.
• Innovate & Optimize: Continuously explore new trends, tools, and technologies in digital merchandising to enhance the online shopping experience and stay ahead of the competition.
• Drive Cross-Sell & Up-Sell Strategies: Oversee the development of strategies to increase average order value through effective cross-sell and up-sell tactics.
• Supplier & Partner Collaboration: Build and maintain relationships with key suppliers, ensuring that their products are optimally represented in the online store and drive performance through targeted merchandising.
• Manage Digital Campaigns & Promotions: Collaborate with Digital Marketing to execute campaign landing pages, ensuring product visibility and consistency in messaging across promotional initiatives.
• Lead Special Projects: Drive and manage key digital merchandising projects, ensuring timely and successful execution that aligns with company objectives.

YOU MUST HAVE:

• 8+ years of experience in digital merchandising, e-commerce, or a related field, with at least 3 years in a leadership role
• Strong experience in leading teams and driving cross-functional collaboration in a digital or e-commerce environment
• Expertise in digital merchandising, A/B testing, site optimization, and user experience best practices
• Proven ability to analyze complex data and make data-driven decisions that drive business outcomes
• Advanced proficiency in Excel and familiarity with web analytics tools (e.g., Google Analytics, Adobe Analytics)
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and inspire at all levels of the organization

WE VALUE:

• Experience in leading digital transformation initiatives or implementing innovative merchandising technologies
• Strong understanding of e-commerce platforms and digital marketing channels
• Ability to thrive in a fast-paced, dynamic environment while managing multiple projects and priorities

As the Director of Digital Merchandising, you’ll play a key role in shaping the future of our digital retail experience, leading your team to drive innovation and continuous improvement. If you’re a strategic leader with a passion for e-commerce and customer-centric merchandising, we’d love to have you lead our digital merchandising efforts.

WHAT'S IN IN FOR YOU:

• Enjoy work-life balance with flexible vacation! 
• Immediate eligibility for 401K. 
• Opportunity to progress within a global business.

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