Assistant Director of Banquets - Waldorf Astoria New York

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: 

• Medical Insurance Coverage – for you and your family  
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO) 
• Go Hilton travel program\: 100 nights of discounted travel
• Parental leave to support new parents
• 401K plan and company match to help save for your retirement
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount 
• Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
• Career growth and development 
• Recognition and rewards programs

EOE/AA/Disabled/Veterans

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking an Assistant Director of Banquets to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. 

The ideal candidate will be a remarkable leader, exceptional strategic planner, creative thinker, with a passion for delivering unique and memorable experiences, and the ability to drive the business forward through innovation and fostering a positive culture. 

An Assistant Director of Banquets is responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Assistant Director of Banquets, you would be responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Assist the Director in the administration of all Banquet and Catering operations to include, but not limited to, guest service, food and beverage quality, soliciting new accounts, merchandising and marketing, inventory management and cost controls, systems management, budget and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
• Assist with the development, implementation and maintenance of department service guidelines and standards
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Act in absence of the Director, as needed

The annual salary range for this role is $110,000 - $125,000 and is based on applicable and specialized experience.

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