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Retail Operations Supervisor

US Retail
Full-time
On-site
New York, United States
Description

As an Operations Supervisor, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide an exceptional customer experience by ensuring store merchandising standards are achieved for all products while leading off sales floor support areas.

Get great perks.

  • Full-time hours, generous paid time off, career development program, and weekly pay
  • Compensation based on qualifications and experience. Hiring immediately
  • Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
  • Full medical benefits package, 401(k) with company match, and many more benefits

Schedule an interview immediately.

  • Schedule an interview potentially within minutes of applying. We'll let you know if you're not eligible. In-person interviews are at the store location 

Play an active role in helping your store, your people and your customer win.

  • Perform store merchandising standards for all products
  • Maintain off floor support areas for space optimization, including product and fixture storage
  • Assist in associate development and lead a team committed to operational excellence 
  • Respond quickly to customer requests and concerns on the sales floor
  • Balance operational requirements while providing a positive customer experience
  • Monitor and anticipate store needs for supplies required to operate daily functions 
  • Be flexible to perform other duties as assigned (e.g., merchandising, operations, store cleanliness) 

Essential skills and experience:

  • Able to work a flexible schedule (including nights and weekends)
  • 1+ year experience selling products or services
  • Experience leading a team and/or supervising others
  • Must be able to engage and speak to customers and understand their needs
  • Collaborate and work with other team members
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
  • Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

  • Key holder experience within a retail environment
  • Clear understanding of merchandising and retail operations