JOB SUMMARY:

The position will report to the Bank’s Fraud Risk Manager and is responsible for assisting the Bank’s Risk Team in fraud monitoring activities across all the Bank’s lines of business. This position requires identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities.

Responsibilities:

• Supervise, Mentor, and motivate a team of fraud analysts, provide guidance on investigations and decision-making processes.
• Oversee investigations of suspicious activities, ensuring thoroughness and accuracy in case documentation and reporting.
• Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and suspicious activity.
• Respond to inbound calls from customers and other financial institutions concerning unusual activity
• Generate periodic reports and monitor real time queues to identify high risk transactions.
• Ensure escalation of fraud cases are properly handled and documented according to procedures.
• Develop suspicious activity reports (SARs) for identified unusual activity.
• Determine existing fraud trends by analyzing accounts and transaction patterns.
• Interact with the Bank’s data processors and clients to validate information and to confirm or cancel authorizations.
• Analyze transaction data with a view to optimize risk management strategies for clients.
• Recommend fraud mitigation processes for emerging transaction patterns and trends.
• Interact with other departments/lines of business on resolution of issues (ex. Operations Department, and CFSB clients).
• Maintain knowledge of industry best practices and technologies within payment risk management.
• Develop in-depth knowledge of risk management products through research and testing in order to act as subject matter expert to clients and other team members.
• Effectively utilize and operate all tools and technology appropriate to role (ex. Lexis Nexis, SQL, Microsoft Office, Etc.).

Knowledge, Skills, and Abilities:

• Leadership and Management skills.
• Background in analyzing large sets of transaction data to identify patterns and trends.
• Knowledge of various customer types and their respective functions (ex. Money service businesses, money transmitters, pre-paid card programs, debit card programs, and retail banking customers desired).

Education, Training, and Experience:

• Bachelor degree in Finance, Business, Science, Engineering, Computing or related field.
• Experience with interpreting results from fraud tools used to combat financial fraud
• 6-8 years of relevant experience 

Salary: $100,000 - $120,000

"Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience."

About Community Federal Savings Bank (CFSB)

Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.