Senior Claims Director

The Senior Claim Director, under minimal direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines.

• Responsible for investigating; settling high exposure, high risk Employment Practices Claims, including class actions.
• Ensure high level of customer service and claim file quality.
• Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis, retaining and managing coverage counsel through trial, and developing and managing strategy for complex coverage litigation.
• Evaluating exposure through an in-depth analysis of legal and factual issues, retaining and managing litigation counsel through trial, developing and managing strategy for complex litigation.
• Attending arbitrations, mediations, trials.
• Developing resolution strategies and negotiating settlements.
• Reviewing legal budgets and legal and third-party vendor’s bills.
• Presenting litigation strategy for complex litigation to senior claims management and underwriting staff.
• Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings.

Duties may include, but are not limited to:

• Day to day handling of substantial caseload of EPL line of business claims.
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
• Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
• Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
• Directs and monitors assignments to experts and underlying defense counsel.
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
• Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
• Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
• Travels to conferences, mediations, and trials as necessary.Approximately 7+ years claims and/or legal experience in the EPL area including evaluating and resolving complex matters.
• Law degree preferred.
• Property & Casualty Adjusters licenses in required jurisdictions within 90 days of employment
• Failure to obtain the licenses within 90 days will result in termination of employment
• Ability to handle demanding caseload of claims pertaining to Employment Practices Liability and provide business support. 
• Ability to work independently and assimilate learning materials on many different subjects from various sources.
• Excellent interpersonal communications and negotiation skills.
• Ability to deal with customers in a professional manner.
• Authoritative knowledge of CHUBB coverage, products, services, and liabilities.
• Ability to self-motivate and self-start.
• Ability to make independent decisions using CHUBB best practices for guidance.
• Excellent verbal and written communication skills.
• Strong interpersonal, negotiation and customer service skills.
• Capable of dealing with highly visible and demanding customers.
• Highly organized and able to respond to insureds and internal and external business partners in a timely manner.
• Must be able to effectively work in a team environment.
• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and additional state licensure