Director of Sales Operations

Augusta Sportswear

Full-time

Remote

United States

Operations

Job Details

Statesville, NC

Hybrid

Full Time

4 Year Degree

1st shift (days)

Director of Sales Operations

Why you would want to work on our team…

OUR MISSION:

To be the #1 service organization in the athletic industry.

OUR PURPOSE:

We exist to energize and galvanize teams and communities.

OUR VISION:

To be our customers most trusted partner for fast, high quality, thoughtful solutions.

OUR VALUES:

Humility, Team, Hunger, Ownership & Agility.

Our benefits package includes:

Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance

FSA

Paid Vacation, Paid Holidays, Floating Holiday, and Paid Sick Time

401(k) Plan, with annual Company Contribution

Discounts on Momentec Brands products (formerly ASB and FSG brands)

Clean work environment with a casual dress code…no uniforms!

JOB SUMMARY:

The Director of Sales Operations is responsible for supporting the sales team by overseeing the integration and integrity of sales data, building and optimizing sales systems and processes, and providing critical sales analytics and customer insights. This role aims to improve the overall productivity and efficiency of the sales team, streamline operations, and provide actionable insights to drive sales performance.

ESSENTIAL DUTIES & RESPONSIBILITIES (includes other duties as required):

1. Sales Data Integration and Integrity

Oversee the integration of sales data across platforms, ensuring data accuracy and consistency for reporting and decision-making.

2. Sales Systems and Processes Optimization

Develop and implement efficient sales processes and workflows.
Manage and improve sales systems, including Zoho CRM, weekly sales performance dashboards, and other key tools. Ensure seamless integration with other business systems.
Develop and manage weekly sales performance barometer to track and communicate sales progress.
In collaboration with channel leaders and VP of transformation, identify areas for improvement in the sales cycle, ensuring faster and more effective sales conversion.
Lead change management initiatives to enhance operational effectiveness.

3. Data analysis, reporting, and translation of consumer / market insights into action

Analyze sales data and generate reports on performance, forecasts, and key performance metrics.
Develop and manage dashboards that track performance metrics, helping the sales team adjust strategies as needed.
Provide insights into sales trends, customer behavior, and market opportunities. Collaborate with the sales team to develop strategies based on data-driven insights.

4. Sales Training and Enablement:

Work with marketing and sales leadership to ensure that the sales team has the resources, tools, and content needed to sell effectively.
Support training programs for new sales hires and ongoing development for existing team members.

5. Targets & Territory Management:

Support the sales team with planning and target setting.
Monitor sales targets and progress toward achieving targets, adjusting as needed.
Support sales leaders in performance reviews and coaching by providing relevant data and analysis.

6. Cross-Functional Collaboration:

Collaborate with marketing, finance, and product teams to align sales strategies and optimize revenue generation.
Help prepare and support the QBR process to ensure alignment with organizational goals.

SKILLS/QUALIFICATIONS/EDUCATION/LICENSES & CERTIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills:

Strong analytical and problem-solving skills.
Strong understanding and experience of sales organization, processes, and pipeline management—as a former sales representative, account manager, and/or sales operations leader.
Experience with CRM systems and sales performance tools such as Salesforce, Zoho CRM, etc.
Proficiency in data analysis and reporting tools (Power BI, ClickIQ.).
Ability to work cross-functionally with sales, finance, and operations teams.
Strong communication and training skills to work with both technical and non-technical stakeholders.

Qualifications:

Bachelor's degree in Business Administration, Finance, Marketing, or related field.
Minimum 5+ years of experience in sales, revenue operations or sales operations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others, or which impose undue hardships on the organization.

Ability to sit for extended periods of time (up to 8 hours).
Ability to stand and walk regularly.
Occasionally, be able to lift/carry, push/pull up to 35 lbs.
Frequent head and neck rotation.
Frequent handling, grasping, and writing as needed for daily tasks at a standard computer workstation.
Ability to constantly use a computer keyboard/mouse/monitor to enter data (repetitively).
Ability to endure occasional movement bending, stooping, and reaching above shoulder level as needed for daily tasks.
Occasionally climb stairs to multi-level work site.

WORK ENVIRONMENT:

Hybrid remote, Office

WORK HOURS:

Full-Time, Exempt: Monday-Friday, 8:00AM-5:00PM

DRESS CODE:

Dress appropriate.

DISCLAIMER:

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Qualifications

Momentec Brands provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Momentec Brands complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Momentec Brands requires all candidates to pass a pre-employment drug screen (necessity varies by location) and background check.

Applicants have rights under Federal Employment Laws which can be found at the following sites by holding the Ctrl button and clicking on the link: