Director of Organizational Development and Culture

Shift Schedule: Monday-Friday: 9AM-5PM
Hours Per Week: 35 

GENERAL RESPONSIBILITIES:

JASA is seeking a Director, Organizational Development and Culture that will be responsible for helping to shape and foster a high-performance, values-driven workplace culture. In partnership with the Chief People and Inclusion Officer, this role will work closely with all levels of leadership to implement strategies that drive organizational effectiveness, and lead initiatives that enhance employee engagement and satisfaction, leadership development, and change management. The Director will help evaluate JASA’s internal practices, organizational culture, program areas, and client-facing services, including new initiatives emerging from JASA’s recent Strategic Plan. The Director of Organizational Development and Culture will work closely with JASA’s Chief People and Inclusion Officer (CPIO), and staff across JASA’s programs and operational departments, the executive team, and the Board of Trustees to advance the organization’s culture and effectiveness goals.

PRIMARY RESPONSIBILITIES:

The Director of Organizational Development and Culture will:

• Serve as a thought and accountability partner for the Executive Team on matters related to engagement and culture 
• Work with leadership to create an Advisory Council and identify Champions to help advance the work already underway, while aligning organizational effectiveness and culture priorities with the strategic plan
• Examine internal policies, procedures and practices to identify opportunities for the organization to modify or align client-facing practices with the culture goals and strengthen employee experience and workplace satisfaction
• Provide strategic leadership in the development of culturally specific and responsive programming across the organization
• Collaborate with the Chief People and Inclusion Officer, the Senior Director, Human Resources to design and implement strategies for recruiting and retaining a diverse workforce that can provide knowledge and cultural insight into JASA's diverse client base
• Collaborate with the Chief People and Inclusion Officer, the Senior Director, Human Resources and the Training and Professional Development Manager to provide training and professional development opportunities to staff members and clients 
• Develop, manage, and streamline organization-wide employee-focused processes related to the life cycle of JASA staff, including onboarding, retention and engagement, compensation, performance management, coaching, and feedback and support, and promotions consistent with JASA’s mission
• Implement recognition programs and employee engagement activities
• Partner with the Senior Director of Impact and Performance Measurement to develop accountability metrics, and prepare reports on relevant progress on KPIs
• Identify and cultivate relationships with learning institutions and external organizations that focus on promoting and enhancing organizational effectiveness and culture

QUALIFICATIONS:

• This position has a hybrid work schedule, which requires at least 2-3 days onsite, including program sites, where necessary
• Bachelor’s degree from an accredited college or university in organizational development, multicultural and diversity studies, business administration, public administration, sociology, organizational psychology, human resources, or a related field is preferred
• Seasoned professional with a minimum of 5 years of experience leading employee engagement, leadership development and change management initiatives with an emphasis on strategy development and administration
• An equivalent combination of experience, certification and education will be considered
• Certification in Change Management, Leadership Development, SHRM or HRCI certified preferred
• Familiarity with employee engagement tools, culture assessments, and HR analytics.
• Strong project management skills with the ability to execute multiple initiatives simultaneously.
• Demonstrated track record of fostering organizational change, advancing and operationalizing an organizational effectiveness and culture strategy
• Proven experience with developing, delivering, and adapting a dynamic organizational effectiveness and culture curriculum
• Strong interpersonal skills, credibility, and ability to engage with staff, leadership, and the Board of Trustees to promote trust, collaboration, and partnership
• Demonstrated experience leveraging data to advance internal practices geared towards organizational effectiveness
• Familiarity with and knowledge of large-scale, multi-site, nonprofit and/or social services organizations
• Proven ability and desire to work collaboratively and thoughtfully as part of a committed, integrated team, and build strong relationships with colleagues
• Excellent coaching and interpersonal skills, including the ability to communicate effectively and concisely (both in writing and orally)
• Strong attention to detail with the ability to solve problems, prioritize work, work independently, and excel in a high-performance culture
• Ambitious, innovative, and creative mindset, bringing fresh perspectives to tasks and projects
• Professional maturity, good judgment, and ability to motivate others in a similar way
• Strong commitment to JASA’s mission