Looking to build your career and design your future? You have come to the right place.
Summary:
The Design Studio Manager/Director Potential is responsible for all operational aspects of running their assigned design studios, which includes staff selection, training and development, customer liaison and staff retention.
Essential Functions:
Responsible for all operational aspects of the showroom including, but not limited to, monitoring buyer schedules to ensure that the team remains on track with builder volume and agreed upon expectations
Responsible for the development and communication of sales metrics, reporting and auditing for both company and the customer
Manage agreed upon deadlines and timeframes as defined in company’s scope of services
Assist the design team in understanding all design studio applications, product inventory, the homebuilder’s system, and reporting, including ensuring that staff understand and are fully versed on the process of finalizing options and properly enrolling all buyer options in the design studio applications
Represent company at customer meetings
Provide status reports and metrics for the team and the customer as needed and defined by the contract
Measures goals, manages staffing needs, attends builder meetings
Supervises staff, which includes work allocation, training, and problem resolution. Evaluates performance and makes recommendations for personnel actions. Inspires and motivates associates to achieve peak productivity and performance
Work collaboratively with sales and account management team on new business modeling and execution
Continues to educate design team on product knowledge through monthly meetings, arranged product knowledge opportunities with vendors and internal staff to ensure that industry product knowledge is relevant and meets the needs of the customer and home builder
Works with the client and homebuilder to ensure operations and design installations are completed. Addresses field related issues if design studio related
Track Envision progress with division via monthly reporting submittal
Track builder survey scores within division
Maintain Design studio tracking tools, i.e., DC Tracker, online scheduling, etc.
Work with sales staff to select materials in design studios, maintain product, drops, pricing, sampling, etc.
Special support projects for design teams such as; waivers/warranties, checklists, builder computer program training, and IRG computer program training, etc.
Work with onsite builder’s sales staff to supply them with company sales materials such as standard sample boards, maps, contacts, etc.
Support off site design studios and designers with pricing, grouping, samples, etc.
Set up off site builder’s design studios as appropriate; Design Studio layout, product selection and ordering, and oversee some construction with assistance from field staff
Assist in development of training tools for designers and design studio trainees
Work with sales support to create builder upgrade flooring programs/builder information sheets/books/showroom samples based on information from sales team as needed
Manage and react to design sales/survey reports and do follow up reports
Review and ensure monthly accuracy and processing of the team’s commission reporting and payments
Maintains positive working relationship with builders.
All other job duties as assigned
Skills and Qualifications:
Must be a proven leader with 5 years of design/management experience
Design/management with home builders: 5 years
Interior design experience: 3-5 years
Bachelor’s degree in Interior Design or related field preferred
New home construction experience a plus
Ability to work with web-based computerized design systems
Must have a professional attitude and demeanor working in a design showroom environment
Knowledgeable about innovation and trends, both in and outside of industry
Strong business acumen and customer service skills
Problem solving and creative solution skills
Ability to build strong working relationships with homebuyers and trades
Strong leadership, organization, communication, and relationship management skills
Ability to read and interpret architectural drawings
Impeccable aesthetic, attention to detail and love of design
Must pass work eligibility requirements
Job Competencies
Excellent managerial, supervisory and/or leadership skills. Able to develop and motivate others. Inspire and hold direct reports accountable to reach objectives.
Strong communication skills, including written communication
High level of organizational skills, time management skills, and ability to work effectively in a fast-paced environment to consistently meet deadlines
Ability to take ownership of responsibilities and effectively handle interpersonal relationships with others
Pay range120K - 130K Depending on experience
If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.